Coronavirus CoVid19 Update / 15th June 2020

As from Monday 15th June 2020, Audio Sanctuary have now reopened for business.

We are once again accepting telephone calls, emails and online orders. Our showroom in South-West London is open, subject to social distancing requirements.

Customers are most welcome to visit us, with the condition that we may limit the number of people in-store at any one time.

Previously, from 16th March 2020, the UK Government issued a range of measures and guidance to counter the spread of the virus, and mitigate the effects. These measures include social distancing, the curtailment of all non-essential travel and gatherings, and extended periods of self-isolation for those suspected of having symptoms.

On 23rd March 2020, the UK Government announced additional, far more stringent measures which included the closure of all non-essential retail.

As a responsible business in the community, Audio Sanctuary chose to abide by official guidance to reduce the impact of CoVid19 on vulnerable persons and the NHS, and also to protect our valued staff, their families and colleagues.

We thank all our customers for their understanding, and for working with us through the lockdown restrictions.

Online Orders

Audio Sanctuary are accepting online orders, however we must advise all customers that any orders placed may still be subject to delays in shipping or fulfilment due to the ongoing Coronavirus measures in the UK and abroad.

When receiving deliveries from us, please be mindful of the social distancing guidelines in force when accepting consignments from our carriers.

Contacting Us

We are contactable via telephone and email as normal.

Our Showroom

Our showroom, warehouse and premises in South-West London have reopened. You are welcome to travel to us, although as always we advise calling first if you wish to audition a particular product.

Receiving Deliveries

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, carriers know that these types of viruses do not survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.

Our carriers are still actively monitoring the situation, and take the health and safety of their staff very seriously. Guidance has been provided to delivery staff to help prevent the spread of any infection, in line with preventative guidance from Public Health England.

Carrier Information

Should you have an outstanding order in transit from us, please follow the following links for up-to-date information on the service status of our carriers: